In connection with your access to and use of www.plcautomationparts.com and/or our mobile application (collectively, the “Platform”), services and applications (collectively, the “Services”), we will handle any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information”). We are dedicated to preserving and upholding your privacy because we recognize the value you put in the Information. To comprehend our policies regarding your information, please read the following carefully. You consent to the processing of your Information in accordance with this Privacy Policy by using our Services.

All references to “we,” “our,” or “us” in this privacy statement refer to Synergy International FZE who are the holders of this website ( PLCAUTOMATIONPARTS.COM ). If “user” or “you” (or a variation thereof) is used, it refers to you as an individual or a legal person, as appropriate.

WHAT DETAILS ABOUT YOU WE MAY COLLECT

1- Information you give us by filling out forms on our platform, such as when you register to use our platform and during any other co-registrations (like social media logins), when you subscribe to our services, when you submit content or when you ask for additional services;

2- The data you submit when you use our platform to participate in a contest or campaign or when you leave reviews, testimonials, or other feedback;

3- When you report an issue with our Platform, you may provide us with information, or we may obtain information from you.

4- A copy of any communication you send to us;

5- Demographic data that is non-personal and broad;

6- Information about the transactions you conduct through our platform and the execution of your purchases

7- Information about your machine, such as your IP address, operating system, and browser type

8- If you specify that you have authorized a third party to share your Information with us, we may obtain your email address from them.

9- Any additional information that we deem essential to improve your use of our Website.

OUR USE OF YOUR INFORMATION

1- In cases where you have given permission to be contacted for such reasons, to provide you with information, goods, or services that you request from us or that we believe may interest you.

2- To offer you location-based services, such as personalized content, search results, and ads

3- To fulfill our commitments resulting from any agreements we’ve made with you

4- To enhance our services and provide you with better, more individualized support.

5- To guarantee that our platform’s material is displayed to you and the device you use to access our platform in the most useful way possible

6- To inform you of modifications to our services and to our website.

7- For any additional purpose that we consider necessary to improve your use of the Platform

8- To enable you to engage in sweepstakes and notify you if you are a winner, as well as to manage and administer our incentive programs and fulfill your incentive requests.

WHO WE MAY SHARE YOUR INFORMATION WITH

1- Other Companies.To provide you with our Services, we may work with companies that are our affiliates as well as service providers that are not associated with us. (e.g. logistics businesses used to deliver products to you, marketing companies, payments processers to process online transactions, etc.). To help you use our Services more effectively, we might involve other companies in your transactions and let them keep your information in a digital wallet.

2- We may use your information to improve your platform experience, send you support messages, add new features and improvements, as well as notify you of interesting events and special offers. Emails, push alerts, web notifications, posts, telephone calls, in-app messages, and news feed cards are just a few of the ways we might get in touch with you. We might let other 3rd Party use your information. For instance, we may give information to advertisers so they can reach the population they want to target and so we can uphold our obligations to them.

3-Customer information will be one of the transferred assets if we or nearly all of our assets are purchased.

4- When we think it’s necessary to follow the law, cooperate with investigations by law enforcement, or safeguard the rights, property, or welfare of our users or others, we release account and other information. This covers sharing data with other businesses and organizations for a variety of purposes, including scam prevention and credit risk management.

STORAGE METHODS TO STORE YOUR INFORMATION

1- We reserve the right to transfer and keep the information we gather from you at a location outside of the United Arab Emirates. It might also be processed by personnel working for us or one of our vendors who are based outside of the United Arab Emirates. These employees may be responsible for completing your purchase, handling your payment information, and offering support services, among other things. As long as it takes to accomplish the goals outlined in this privacy statement, as well as any other time allowed or required by law, we will keep your information on file. Your Information might be moved, kept, processed, and used by our affiliated businesses and/or non-affiliated service suppliers in one or more nations other than the one from which it was originally collected.

WHAT SECURITY MEASURES DO WE USE

In order to ensure that your Information is handled securely and in accordance with this Privacy Policy, as well as to guard against unauthorized access to, alteration of, disclosure of, or destruction of your Information, we maintain economically reasonable technological, administrative, and physical safeguards. To protect your information while it is being transmitted to our platform, for instance, we may use encryption technology. We may also use on-host and external firewall technology to stop network level assaults. Your Information may only be accessed by authorized workers, contractors, and agents who require access to it in order to provide their services.

You must take precautions to prevent unauthorized access to your passcode and the devices you use to access our Services. Your passphrase must be kept private at all times. As an illustration, be careful to sign off after using a shared device.Unfortunately, internet-based information transmission is not entirely safe. Despite our best efforts to safeguard your information, we cannot ensure the security of any information you send to our platform; as a result, any transmission is done at your own risk.

HOW DO YOU GET ACCESS TO AND MODIFY YOUR INFORMATION

For the purpose of viewing and, in some circumstances, updating your details, you have access to a variety of details about your account and your interactions with the Platform.By changing your customer communication options or by clicking the unsubscribe link included in the email communication, you can choose not to receive any further marketing communications from us. You must modify your mobile device’s default settings for notifications in order to market using your mobile application.Additionally, our platform’s system will set cookies when you register in to ensure that you have a positive user experience and can make use of all its features. By modifying the browser’s options, you can turn off cookies. You might not be able to access or use all of our Platform’s features if you deactivate cookies, which will have an impact on how our Platform functions. Performance cookies, for instance, gather data on how you interact with the website, such as which pages you view most frequently. This data enables us to offer you more specialized and pertinent options that improve your online experience.For compliance-related reasons, we might keep a copy of your information. We might keep a copy of the earlier version of Information for our records.

CHANGES TO OUR PRIVACY POLICY

Our company is continually changing, so our privacy policy might also need to be updated. The most recent version of this privacy statement will always be available on the platform, and any changes will take effect either when they are posted there or on the day we specify as the “effective date.”

Our notices and conditions may be periodically reminded to you via email, but you should visit our Platform frequently to see any most recent updates.You are required to review the Privacy Policy frequently. Your agreement to this Privacy Policy in its modified version is implied by your continued use of the Platform after any such change.

HOW TO CONTACT US 

Contact us at sales@industrialsparepart.com if you have any questions or issues about your information on the platform, and we’ll do our best to address them.

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